Privacy policy

This policy explains what information Zaveera collects on zaveera.pk, why we collect it and how we look after it.

What we collect

• When you order: your name, mobile number, city, delivery address, nearest landmark and any notes you add.
• When you message us: what you send us on WhatsApp, email or Instagram.
• When you browse: basic information about how the site is used, such as pages visited and the type of device, through Google Analytics and the Meta Pixel.

Why we use it

• To confirm your order by phone and deliver it.
• To help with questions, exchanges and returns.
• To understand what people like and improve our website and adverts.

Who we share it with

• Our courier partners, who receive your name, phone number and address so they can deliver your parcel.
• Service providers that run our website and store orders securely for us.
• Google and Meta, for anonymous site statistics and advert measurement.

We never sell your personal information.

Cookies and your browser

Your cart is saved in your own browser so it is still there when you come back. A small cookie lets this browser show the details of orders you placed from it. Analytics tools also use cookies. You can clear these at any time in your browser settings.

How long we keep it

We keep order details for as long as we need them for deliveries, exchanges, our accounts and the law.

Your choices

You can ask to see, correct or delete the information we hold about you. Contact us and we will help.