Terms of service

These terms apply when you use zaveera.pk or order from Zaveera. By placing an order you agree to them. If you do not agree, please do not use the site.

Our products

Zaveera sells fashion jewelry. Unless a product page says otherwise, pieces are not made of real gold or silver. We describe and photograph every piece as accurately as we can, but colors can look slightly different on different screens.

Prices

Prices are in Pakistani rupees and include any taxes that apply. Prices can change, but the price shown when you place your order is the price you pay. If a price is clearly wrong because of a mistake, we will tell you before dispatch and you can choose to continue or cancel.

Orders

Your order is an offer to buy. It is accepted when we confirm it by phone or WhatsApp. We may cancel an order if we cannot reach you, if a piece is out of stock, or if we suspect the order is not genuine. If we cancel, you pay nothing.

Payment

Orders are paid in cash on delivery. Other payment methods may be added later.

Delivery, exchanges and returns

Delivery is covered by our shipping policy, and exchanges by our exchange and returns policy.

Using this website

Please do not misuse the site, place fake orders or try to interfere with how it works. The content, photos and design on zaveera.pk belong to Zaveera and may not be copied without permission.

Our responsibility

We are responsible for delivering what you ordered as described. We are not responsible for losses that we could not reasonably foresee. Nothing in these terms limits rights you have under Pakistani consumer protection law.

Law

These terms are governed by the laws of Pakistan.

Questions

Contact us with any questions about these terms.